Job Description

Employer                                :           MDF TIRE CANADAINC.

Location                                 :           12202 Old Yale Road, Surrey, BC V3V 3X5
Job Title                                  :           Service Station Manager.
NOC Code                               :           NOC 0621.
Positions Available                 :           1
Term                                       :           Permanent, Full Time.
Salary                                       :           $34.00/hour.
Start Date                               :           As Soon As Possible.
Education                               :           Secondary School.
Language                                :           English.

Experience                              :           1 to 2 years

Essential Skills:

Staff management and leadership skills, Excellent communication, interpersonal, and organizational skills, Exceptional customer service skills, Advanced decision-making and problem-solving abilities, Ability to prioritize and maintain professionalism during high-volume periods.

Duties: 

• Set department sales objectives and submit annual forecast and monthly profitability reports
• Organize department meetings and updates as needed
• Interview, hire, train, develop, and motivate the Service Department team
• Manage and develop team through regular feedback and annual performance reviews
• Review and provide advancement opportunities
• Handle elevated customer issues or complaints until resolution
• Continuously monitor and improve Customer Service Index (CSI) ratings
• Identify and implement strategic opportunities for improvement in department processes and spending
• Establish and maintain a safe, positive work environment by ensuring staff compliance with safety requirements

Please apply to mdftci2005@outlook.com with your resume and cover letter or mail at 12202 Old Yale Road, Surrey, BC V3V 3X5