Collaborating with staff members to formulate and implement transportation-related procedures - dispatching, routing and tracking of vehicles and goods as well as company revenue goals and customer service objectives;
Analyze expenditures and other financial information in order to develop plans, policies, and budgets for increasing profits and improving services;
Direct and coordinate, through subordinates, activities of operations department in order to obtain use of equipment, facilities, and human resources;
Planning, organizing, and managing subordinate staff members to ensure work is completed and consistent with the company's policies & standards;
Promoting safe work activities by conducting safety audits, and attending company safety meetings;
Oversee the setting of transportation service rates and monitor revenue;
Arrange for shipping documentation and the tracking and tracing of goods in transit;
Monitor company’s or department’s performance, prepare reports for senior management, and plan for changes to schedules and policies;
Arranging repairs and routine maintenance of transportation vehicles;
Monitor and direct the investigations to verify and resolve customer or shipper complaints;
Monitors company’s performance and generate report for the same;
Plan and monitor the recruitment process and involve in training of the staffs;
Set performance goals, oversee the setting of transportation service rates.
Qualification & Skills
Bachelor's degree is required, in business administration is preferred;
Experience of minimum 5 years and more in transportation is required;
Good English written and communication skills is a must with excellent inter personal skills;
Ability to supervise 3-4 people
Problem solving abilities
Possess knowledge of MS Office and MS Access
Ability to supervise and train the staff
Excellent organizational skills and is team player
