Job Description

Location: Moosonee, Ontario

Report To: General Manager

Employment: Part-Time, Full-Time (Minimum 20 hours per week)

Job Description: Our progressive, growing company is looking for a Front Desk Receptionist to join our team. The ideal candidate for this position will have a background in hospitality and customer service, but will also be willing to perform routine clerical tasks. Our client is interested in hiring a detail-oriented professional with the ability to pay attention to detail and make quick decisions during high-pressure situations.

Duties and Responsibilities:

• Taking, cancelling and changing room reservation requests.
• Investigating and resolving customer complaints or questions.
• Answering telephone calls, provide information to callers and relay messages.
• Processing guest departures including calculating changes and receiving payments.
• Maintaining an inventory of reservations, vacancies, and room assignments.
• Answering inquiries about the hotel and its services throughout the telephone, email or in-person.
• Handling wake-up calls and a myriad of other guest requests.

Skills and Qualifications:

• Strong written and verbal communication skills.
• Good time management skills and ability to multitask.
• Read, write, listen, and speak English fluently.
• Excellent organizational skills and attention to detail.
• Ability to creatively solve problems.
• Maintaining a well-groomed and professional appearance.
• Flexibility to work in a fast-pace environment.
• Candidate must be located in Moosonee.
• Preference will be given to qualified members of the Moose Cree First Nation.

Salary: 18$/hr

How to Apply: Please forward resumes as well as copies of related certificates by e-mail to the contact information shown above no later than December 31st, 2022. 

We thank all applicants for their interest, however, only those selected for an interview will be contacted.