Guest Service Agent - Canalta Hotels - Canalta Jurassic Drumheller

  • Job posted by : Canalta Hotels - Canalta Jurassic Drumheller

Job Description

Canalta Hotels - Canalta Jurassic Drumheller

 

Guest Service Agent 

 

The Guest Service Agents are responsible for delivering exceptional guest service as they affect the guest experience at every level – by phone, in person and behind the scenes – it is imperative that the Guest Service Agent is friendly, respectful and helpful at all times; the key responsibility of the Guest Service Agent is to be responsive to the needs of the guest and fellow team members at all times, all the while living up to our Canalta Mission and Vision

 

Key Duties and Responsibilities:

  • Apply the Key Service Standards with everyone you interact with (Smile, Speak, be Empowered and Entertain)

  • Provide assistance and courtesy as needed to guests and team members, reinforcing all of Canalta’s policies and procedures

  • Observe all safety and security policies and practices that impact the welfare of you, the guests, the team members and the condition of the facility

  • Perform check-in and check-out functions with courtesy, speed and accuracy

  • Maintain accountability/balancing for till, cash receipts, deposits, credit card transactions and shift reports

  • Respond quickly and efficiently to all guest and team member requests

  • Report all hazards in all guest and team member areas

 

Qualifications: 

  • Previous experience working in hotel and accommodations an asset

  • Previous experience working as a front desk agent/guest service agent an asset

  • Ability to stand for the duration of your shift is required

  • Flexibility with your work schedule is required as you may be called upon to work on various shifts (day, evening, nights, weekends)

  • Computer skills involving standard office software and equipment an asset

  • Use of POS systems experience an asset

 

Salary: $17 / hour 

 

Vacation: 2 weeks per year after first year worked

 

Benefits: Group insurance benefits including dental, health, vision and long term disability.

 

Job Type: Full-time permanent, minimum 32  hours per week 

 

Language: Intermediate English speaking is required.

 

Job Location:  Drumheller, AB, T0J 0Y0

How to Apply: https://www.careers-page.com/recruitwithoutborders/job/LRV69R9X


         


Job # : 147351
 December 02, 2022 - December 27, 2022
Job category : Hotel & Resort
Vacancy : 1
Location : Red Deer - AB, Alberta, CANADA