Job Description

Job description

SECCAN is a leading supplier of hardware specialty products, serving the commercial, institutional, industrial and multi-family residential construction building industry since 1970. We are committed to the same values and traditions that have served our customers for the past 50 years.

We have an immediate opening for a technical sales specialist to provide superior service to new and existing customers. If you are a motivated self-starter who is organized, detail oriented and thrives on challenge, then this may be the opportunity you have been looking for.

Essential Responsibilities include:

• Assess client’s needs and resources and recommend the appropriate goods and services.
• Estimate costs of installing and maintaining equipment or service
• Review and adapt information regarding product innovations, competitors, and market conditions.
• Advertise and/or promote products, sales, or services.
• Answer written and oral inquiries.
• Identify and solicit potential clients.
• Utilize sales/marketing software packages.
• Consult with clients after sale or signed contracts.
• Consult with clients after sale to provide ongoing support.
• Resolve product and service-related problems.
• Troubleshoot technical problems related to equipment.
• Provide customer service.
• Detail specific product required for orders, including hardware and specialty products.
• Correctly enter sales orders for phone/email customers
• Be a master subject expert on a precise field.
• Ensure high levels of customer service through prioritizing workload, communicating role expectations, and supporting training and development initiatives.

Qualifications

• Proficient with Microsoft Office (Word, Excel, Outlook, Office)
• Sales experience in manufacturing and industrial products and/or construction materials, tools and equipment
• Able to work in a fast-paced environment, work well under pressure, prioritize tight deadlines, sitting for long periods of time and attention to detail.
• Client focused with excellent ability to build rapport with customers, excellent oral communication skills and efficient interpersonal skills.
• Proven Customer service, conflict resolution and problem-solving skill.
• Reliable, team player, organized and flexible.

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years in Business administration and management.

Experience

• 7 months to less than 1 year

Benefits:

• Casual dress
• Company events
• Dental care
• Vision care benefits
• Disability insurance
• Extended health care
• Paid time off (personal days)
• Life insurance
• On-site parking

Flexible Language Requirement:

• French not required.

Schedule:

• 30 hours a week
• Day shift
• Monday to Friday
• No weekends

Job type: Full-time, permanent position

Job start date: As soon as possible

Remote work unavailable- one location

Hardware Agencies -
6520 Northam Drive, Mississauga, ON L4V 1H9