Job Description

Position Summary:

Chaim is dedicated to helping students from all over the world find the study program in Canada that suits their needs and goals.

Main Duties:

• Providing clear and accurate information about Colleges, Universities and English Center and its programs, policies, admission requirements.
• Assist prospective students and applicants by providing detailed information about entrance requirements and how to apply to their program of choice.
• Listening, recognizing and considering the needs of prospective students in order to provide them with educational solutions.
• Effectively managing data, following policy with regard to data collection and follow up on lead management system.
• Demonstrated ability to provide excellent customer service, respond to enquiries and provide information, assistance and related services to university representatives, insurance representatives, homestay representatives, students and other customers and vendors.
• Review and monitor that agents' agreements with colleges, universities, English centers, homestay, insurance and others vendors are in place.
• Handle the process of deferrals, refunds or withdrawals of students from colleges, universities or English Centers.
• Handle commission payment processing with colleges, universities, English centers, homestay, insurance and others vendors
• Administration and operations
• Ability to maintain confidentiality of records and information.
• Excellent organizational and multi-tasking skills, and ability to set priorities
• Participating in all relevant marketing activities or recruiting events.
• Provide support to internal and external customers through effective written, verbal, and non-verbal communication
• Communicate effectively with managers, co-workers and customers
• Strong communication skills in all forms including written, oral, email, telephone, and presentation.
• Update CRM database to record all relevant information about student´s application to the College
• Process checks and obtain signatures
• Communicate with vendors on invoices, receiving and payments of outstanding accounts.
• Data entry of receipts and client invoices
• Coordinate payment approvals.

Qualifications:

•   University or college degree in, Business, Accounting, among other similar.
•   3 years to less than 5 years of experience in Administration.
• Experience and knowledge managing staff, meetings and agenda.
• Fluent English, spoken and written.
• Strong written and communication skills.
• Ability to solve problems quickly and efficiently.
• Strong computer skills/experience with MS Office Basic graphic design skills and ability to learn specialized software.
• 2 years of experience in customer service.

How to Apply:

If you are interested send cover letter and resume via email: info@chaimglobalally.com