Job Description

Business Name: Matrix Venture Studio Inc.

Business Address: 2058-325 Front Street West, Toronto, Ontario M5V 2Y1

No. of Vacancy: 1

Start Date: As soon as possible

Terms of Employment: Permanent Employment (Full-time)

Pay Rate and Hours: 29.00/hour for 30 hours to 40 hours per week.

Language: English

Minimum Education: Completion of a college program in computer science, computer programming, or network administration or a related discipline or equivalent work experience.

Experience: 1 year to less than 2 years

Work setting: A startup company, Consulting firm

Personal suitability: Client focus, Organized, Team Player

Job Duties:

• Communicate electronically and in person with computer users experiencing difficulties determining and documenting problems experienced.
• Consult user guides, technical manuals, and other documents to research and implement solutions.
• Provide advice and training to users in response to identified difficulties.
• Collect, organize, and maintain a problem and solutions log for use by other technical support analysts.
• Provide business systems, network, and Internet support to users in response to identified difficulties.
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

Work conditions and physical capabilities: Attention to detail, Work under pressure.

Employment Groups: Indigenous people, Persons with disabilities, Newcomers to Canada, Older workers, Veterans, Visible minorities, and Youth.

How to apply: Email hr@matrixventurestudio.com with your resume.

Who can apply: If you are a Canadian citizen or a permanent resident of Canada.