Responsibilities

Tasks

• Establish work schedules and procedures
• Co-ordinate activities with other work units or departments
• Prepare and submit reports
• Resolve work related problems
• Train workers in duties and policies
• Co-ordinate, assign and review work
• Plan, organize and oversee operational logistics of the organization

Supervision

• 11-15 people
• More than 20 people

Experience and specialization

Computer and technology knowledge

• Dispatch management service software
• MS Excel
• MS PowerPoint
• MS Word
• MS Windows

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Attention to detail

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Organized
• Reliability
• Team player