Job Description

Customer Service Representative Supervisor

LI YANG INSURANCE AND FINANCIAL SERVICES INC. 

Job details

Location: 4002 Sheppard Avenue East, Scarborough, ON M1S 1S6

Salary: $28.5 to $30.5 hourly, 40 hours per week

Job Type: Permanent, Full time

Start date: As soon as possible

Vacancies: 1 Vacancy

Overview

Languages: English

Education: College/CEGEP

Experience: 1 year to less than 2 years

Responsibilities

Tasks

• Conduct performance reviews
• Perform same duties as workers supervised
• Co-ordinate, assign and review work
• Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
• Establish work schedules and procedures and co-ordinate activities with other work units or departments
• Identify training needs and train workers in job duties and company policies
• Requisition materials and supplies
• Resolve work-related problems and prepare and submit progress and other reports

Supervision

Customer service clerk, 1 to 2 people

Additional Information

Work Conditions and Physical Capabilities

Fast-paced environment, Work under pressure, Attention to detail, Tight deadlines, Large workload

Personal Suitability

Accurate, Client focus, Dependability, Effective interpersonal skills, Excellent oral communication; Excellent written communication, Initiative, Interpersonal awareness, Judgement, Reliability; Organized, Team player. 

How to apply

By email: liyanginsurance@hotmail.com