Job Description

Medical Receptionist

Job details

• Location Brantford, ON
• Salary: $20.00 hourly 
• Terms of employment: Permanent employment Full time 

Languages

• English

Education

• Secondary (high) school graduation certificate

Experience

• 2 years to less than 3 years

Work setting

• Health care institution, facility or clinic

Responsibilities

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Order office supplies
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Monitor mobile radio or telephone
• Provide directory assistance
• Perform data entry
• Provide customer service

Experience and specialization

• Computer and technology knowledge
• Electronic medical records
• Switchboard 1-25 lines
• Electronic scheduler
• Word processing software
• MS Office
• Accounting software
• Electronic mail
• Spreadsheet
• MS Excel
• MS Outlook
• MS Word
• MS Windows

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Sitting
• Combination of sitting, standing, walking

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management
• Maturity

Benefits

Health benefits

• Health care plan

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