Job Description

Title of position: Front Desk Clerk

Start Date: ASAP

Employer’s Name: Pelican Rapids Inn

Number of openings: 1

Duties:

Core Responsibilities:

• Greet all guests with a warm and friendly attitude
• Handle check-in and check-out procedures efficiently
• Manage room bookings, cancellations, and updates using our reservation system
• Address guest questions, concerns, and special requests in a timely manner
• Answer incoming calls and respond to emails with professionalism
• Process payments and maintain accurate billing records
• Coordinate with housekeeping and maintenance to ensure guest satisfaction
• Offer information about hotel services, amenities, and nearby attractions
• Follow all safety, security, and emergency protocols

Additional Duties:

• Keep the front desk area clean, organized, and presentable
• Assist with light administrative tasks as needed
• Provide wake-up calls and other guest services upon request
• Report guest feedback or serious issues to management

Wages: $21.00/hr for 30-40 hours per week

Language: English

Business address & Work location:  152 McDougal Road Fort Smith, NT X0E 0P0

Terms of employment: Full-time, permanent

Skills requirement:

• Completion of High School is required.
• Experience is an asset.
• Excellent communication and interpersonal skills
• Comfortable using computers and hotel reservation systems
• Flexible schedule, including availability on weekends and holidays
• A friendly, professional demeanor and a strong attention to detail

Interested candidates can apply by email at pelicanrapinn@gmail.com or by mail at #152 McDougal Road Fort Smith, NT X0E 0P0