Job Description

Link Insurance Services Ltd is currently seeking a dedicated and customer-focused Insurance Agent Supervisor (NOC: 63100) to join our team on a full-time, permanent basis. This is an excellent opportunity for individuals with a passion for client service and experience in the insurance industry.

Position Details:

• Job Title: Insurance Agent Supervisor
•  (NOC: 63100)
• Location: 15250-56 Ave Hwy 10, Suite 100, Surrey, BC, V3S 5K7
• Employment Type: Full-Time, Permanent
• Wage: $36.60 per hour for 35 hours per week
• Vacation Pay: 4% of gross earnings

• Language: Proficient in English (spoken and written)

Job Duties (Insurance Agent / Supervisor)

• Assess and identify potential client markets including individual, business, and institutional customers
• Establish and recommend suitable insurance coverage for clients, including Home, Condo, Tenant, Strata, Vacant House, Farm, Cargo, ICBC Prorate, ICBC Auto Insurance, Recreational Vehicle, Marine, and Commercial Insurance.
• Calculate insurance premiums based on customer needs and risk profiles
• Complete and review all necessary forms and policy documents to ensure accuracy and compliance
• Monitor and manage insurance claims; provide timely responses to client inquiries and ensure customer satisfaction
• Offer detailed information about available insurance products, coverage options, exclusions, and benefits
• Ensure proper underwriting guidelines and procedures are followed
• Maintain regular follow-up with existing clients for renewals, updates, and cross-selling opportunities
• Supervise a team of 5–10 insurance professionals, providing training, task allocation, and performance monitoring
• Ensure team compliance with provincial regulations and licensing standards
• Coordinate with insurance carriers and underwriters to finalize and bind policies
• Maintain organized records and documentation in accordance with industry regulations and company standards

Requirements / Credentials:

• Completion of high school is required
• Completion of a relevant training program or more than 1 year of experience in a related field
• Valid Provincial Insurance Licence
• Experience in the following areas is preferred:
• Property/Casualty Insurance
• Commercial Insurance
• Automobile Insurance
• Fire and House Insurance
• Tenant and Strata Insurance

Work Conditions:

• Fast-paced environment
• Ability to work under pressure and meet tight deadlines
• Attention to detail and ability to perform repetitive tasks accurately

If you are interested in joining a growing company that values professionalism, teamwork, and exceptional customer care, please submit your resume to hiring_linkinsurance@outlook.com. We appreciate all applications; however, only those selected for an interview will be contacted.